POSTION:  Home Delivery Order Taker - Masala Zone

LOCATION:  Earls Court


Masala Zones are recruiting a customer service professional to join our home delivery team as an order taker

Based at our Earls Court restaurant, this is a part-time position of 3 - 4 evenings per week.

We offer top rates of pay, depending on experience, and great benefits

The Order Taker Position

  • Provide warm and friendly service to our customers placing a food order
  • Communicate with Home Delivery Drivers to ensure professional delivery
  • To ensure the highest standards of service both in speed and quality
  • Basic IT management of the Home Delivery system
  • Reporting all customer and technical issues to the manager

The Ideal Candidate

  • Excellent communication and customers service skills
  • A positive ‘can do’ attitude
  • Ability to communicate via telephone and to be able to give a clear instructions
  • Ability to handle complaints confidently
  • Excellent command of written and spoken English

We offer:

  • Top rates of pay based on your experience
  • Meals on duty and Uniform
  • Training and opportunities to develop your career
  • Incentive and recognition schemes
  • Discounts in all MW Eat restaurants

How to Apply

If this sounds like your next challenge, please apply below with a full CV to

You will need to be a resident in the UK, have the correct immigration documents and be able to provide contact details for two professional referees.